Privacy Policy

REACH — Real Educational Answers for Community Hope values your privacy and the trust you place in us. This policy explains how we collect, use, and protect information through our website, referral forms, and communications with community partners.

Information We Collect

  • Information submitted through contact or referral forms (name, email, phone, and requested service)
  • Basic website analytics such as device type and pages visited
  • Partner communication data related to referrals and service coordination

How We Use Information

  • To connect residents with appropriate partner services
  • To manage internal tracking of referrals and outcomes
  • To improve site functionality and outreach
  • To meet compliance or reporting requirements as a public nonprofit

Information Sharing

We only share personal information with trusted community partners involved in your referral or request for support. REACH does not sell, rent, or trade personal, donor, or volunteer data. Access is limited to authorized staff and verified partner representatives.

Data Security

We maintain administrative, technical, and physical safeguards designed to protect your information from unauthorized access. Online forms use secure transfer methods where available, but we advise against sharing highly sensitive or medical details through open web forms.

Cookies & Analytics

REACH uses limited cookies and analytics to measure website use and improve accessibility. We do not use cookies for advertising or cross-site tracking. You can adjust cookie preferences through your browser settings.

Children’s Privacy

REACH does not knowingly collect information from children under 13 without parental consent. If a child’s information has been submitted in error, contact us and we will remove it promptly.

Our website may contain links to partner or external resources. REACH is not responsible for their privacy or accessibility practices. Review those policies directly for more information.

Questions or Requests

To request access, corrections, or removal of information, please contact:

Policy last updated: November 2025.