Mission & Vision

REACH — Real Educational Answers for Community Hope operates from The REACH Resource Center in Kingston, Pennsylvania to coordinate referrals across Luzerne County.

REACH is pursuing 501(c)(3) determination. Donations may not be tax-deductible until approved.

Our Mission

Connect individuals and families in Luzerne County to compassionate, credible partners who provide real opportunities for recovery, stability, education, employment, and family support.

Our Vision

A community where every resident can quickly understand their options and reach the right help through one coordinated referral network.

What “REACH” Means

REACH stands for Real Educational Answers for Community Hope. We are not a direct service provider — we guide people to the right provider.

Listen first Match accurately Warm handoffs Follow-through

Core Values

Integrity

We operate with honesty, accountability, and clear boundaries.

Compassion

We treat people with respect and patience.

Collaboration

We coordinate programs instead of duplicating them.

Equity

We lower barriers and improve fair access.

Clarity

We simplify processes and use plain language.

Stewardship

We protect data and resources responsibly.

How We Put This Into Action

  1. Central Intake: One intake process for all categories.
  2. Eligibility Alignment: We confirm criteria before routing.
  3. Warm Handoff: We contact partners directly.
  4. Follow-Up: We verify the connection happened.
See the Workflow

Who This Helps

  • Residents unsure where to start
  • Families supporting loved ones
  • Partners overloaded with misdirected intakes
  • Returning citizens navigating complex systems
  • Anyone seeking recovery, housing, education, or work

Start With REACH

If you need help, begin with the referral form. If your organization serves Luzerne County, join our coordinated partner network.